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  • Tier C · SMB automation agencies

Builts AI

Etobicoke, Ontario AI automation agency that builds customer-service, sales, booking and finance automations for small and mid-sized businesses, starting from a free audit.

Segment
AI automation agency for small and mid-sized businesses (customer service, sales, booking, finance, custom workflows)
Based
Etobicoke, ON · Canada
Website
builts.ai

Key facts

  • FoundedEstimate

    2025 (LinkedIn); about page does not state a founding year

    linkedin.com · 26 Oct 2026

  • HeadcountEstimate

    2-10 employees (LinkedIn page; 6 followers)

    linkedin.com · 26 Oct 2026

  • CustomersCompany says

    "20+ businesses" automated (about page); based in Ontario

    builts.ai · 26 Oct 2026

  • Company says

    Founder Silviya Velani

    builts.ai · 26 Oct 2026

  • Company says

    "Up to 60% reduction in operating costs"; "4-6 weeks average time from audit to live automation"; "Under 60 seconds fastest response time"; "6+ industries served"

    builts.ai · 26 Oct 2026

  • Company says

    Founder blog medians from 50+ SMB builds: year-one ROI 340%, payback 4.2 months, 12 hrs/wk recovered; ~70% of projects positive ROI in 12 months, 18% break even, 12% underperformed or failed (methodology not described)

    builts.ai · 25 Jan 2026

  • Company says

    Thompson Career College case: response under 60 seconds, 3x admissions calls, 80% queries auto-resolved, enrollment +34%, 25+ hrs/wk reclaimed (at 90 days)

    builts.ai · 26 Oct 2026

  • Company says

    Taxvisory case: 300+ client returns; 15+ hrs/wk saved on scheduling, 90% fewer status update calls

    builts.ai · 26 Oct 2026

What they sell

  • Free Automation Audit (30-min call, written report in 48 hours)
  • Build Phase (one-time custom build)
  • Maintenance Phase (monthly retainer)
  • Customer service, sales, booking, finance/invoicing, task management and custom workflow automation
  • Use cases: lead follow-up, support ticket routing, appointment scheduling, customer onboarding, invoice and payment processing, bookkeeping, data entry and reporting, employee onboarding, review and reputation

Sells to: Small and mid-sized businesses ("solo founders and 50-person teams"); industry pages for accounting firms, dental clinics, e-commerce, gyms, home services, insurance brokerages, IT firms, law firms, property management, real estate, retail, vacation rentals; use-case pages for mortgage brokers, immigration consultants, career colleges

Pains they address

  • Support teams answering the same repetitive questions
  • Slow lead response (rate shoppers book with whoever answers first)
  • Phone-tag scheduling and no-shows
  • Manual document collection and status-update calls
  • Late invoices and manual reporting

Price

Typically $8,000-$30,000 CAD one-time (Build Phase); Maintenance $500-$2,500 CAD/month

builts.ai · 26 Oct 2026

How they sell

Headline
Your Support Team Is Answering Questions AI Should Handle.
Entry offer
Free audit: 30-min call, written workflow analysis in 48 hours, 2-3 ranked automation opportunities, savings estimates, roadmap kept regardless of next steps; capacity 5 audits per week; no formal guarantee
Calls to action
  • Get My Free Automation Audit
  • Get My Free Audit (nav button)
Proof shown
6 client logos, 10 testimonials (named and unnamed), 7 case studies with percentage claims, founder ROI blog post; no performance guarantee ("If the ROI isn't there, we'll tell you.")
Channel
Daily SEO blog (164 articles, many programmatic/guest posts), ~240 industry and use-case pages; LinkedIn (6 followers); YouTube @builtsai (13 subscribers)

Homepage structure

  1. Where is your team losing the most time?use-cases

    7 tags: Sales, Customer Support, Booking, HR & Onboarding, Finance, Custom Workflows, Reporting; CTA

  2. Businesses that stopped doing it manuallylogos

    logo carousel, 6 clients each labeled by industry

  3. Here's What Changed for Themtestimonial

    4 testimonials (3 named, 1 unnamed founder)

  4. The same team. Completely different output.other

    before/after, 6 pain points to 6 outcomes; first workflows in 4-6 weeks

  5. (support) Your team answers the same question 40 times a day...use-cases

    stat "80% of tickets resolved without a human", KwikUI example, CTA

  6. (sales) Leads responded to in under 60 secondsuse-cases

    Thompson Career College example, CTA

  7. (booking) Clients book themselves. Your calendar fills up.use-cases

    Taxvisory "15+ hours per week", CTA

  8. (custom) Your business isn't a template...use-cases

    Pixorr, Taxvisory, KwikUI examples

  9. (finance) Invoices out. Payments in...use-cases

    collection time halves, CTA

  10. (HR) Offer signed Monday. Fully onboarded by Friday.use-cases

    onboarding, leave requests, CTA

  11. Don't take our word for ittestimonial

    6 testimonials

  12. What happened when they automatedcase-study

    3 case cards: Thompson "3x more admissions calls booked", Pixorr "85% faster report delivery", Taxvisory "80% less document chasing"

  13. Why not just hire someone?other

    4 numbered points, CTA

  14. Your most expensive process...CTA-band

    30-minute audit finds 2-3 workflows, CTA

  15. Your business is unique. Your automation will be too.CTA-band

    CTA only

  16. Ten tools. Zero communication. Sound familiar?other

    integration pitch, image, CTA

  17. We don't replace your tools. We make them talk to each other.logos

    15 tool logos

  18. Insights & Guidesblog

    3 blog cards, "View All Posts"

  19. Your Team Has Bigger Things to DoCTA-band

    "Free 30-minute call. Written report in 48 hours."

In their words

  • Your Support Team Is Answering Questions AI Should Handle.

    builts.ai

  • Free 30-min audit. Written report in 48 hours.

    builts.ai

  • We don't build unless the math works.

    builts.ai

  • You own everything. No lock-in.

    builts.ai

  • We start with your numbers, revenue, margins, bottlenecks, before touching anything.

    builts.ai

  • Get My Free Automation Audit

    builts.ai

  • Typically $8,000–$30,000 CAD one-time.

    builts.ai

  • If the ROI isn't there, we'll tell you.

    builts.ai

Mentioned on

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